Privacy Policy

1. General information

This Privacy Policy applies to this website and to personal data processed through its forms, communication channels and services.

The website provides information and assistance relating to property searches, property purchases and real estate services for buyers interested in purchasing property in Spain.

2. Data controller

The identity and contact details of the entity responsible for processing personal data through this website are provided in the Legal Notice and in the contact information made available on this website.

Questions concerning personal data or the exercise of data protection rights may be sent using the contact channels provided on the website.

3. Personal data we may collect

Depending on how you use the website and how you choose to contact us, we may process:

• Name and surname.
• Email address.
• Telephone or WhatsApp number.
• Information included in your enquiry.
• Preferred property type.
• Preferred location.
• Approximate property budget.
• Buying objectives and expected timeframe.
• IP address and basic technical information.
• Browser, device and website usage information.
• Cookie and analytics information where applicable.

Please do not submit sensitive personal data unless it is genuinely required for the service you request.

4. Why we process personal data

Personal information may be processed for purposes including:

• Responding to enquiries.
• Providing information about properties.
• Understanding your property requirements.
• Preparing relevant property recommendations.
• Arranging consultations or conversations.
• Communicating by email, telephone or messaging services.
• Providing services connected with a potential property purchase.
• Maintaining and improving the website.
• Preventing spam, fraud or misuse.
• Measuring website performance where permitted.
• Complying with applicable legal obligations.

5. Legal basis for processing

Where the General Data Protection Regulation (GDPR) applies, personal data may be processed on one or more of the following legal bases:

• Your consent.
• Taking steps at your request before entering into a contract.
• Performance of a contract or provision of requested services.
• Legitimate interests, provided that those interests do not override your fundamental rights and freedoms.
• Compliance with applicable legal obligations.

6. Contact and property enquiry forms

When you submit a form through this website, the information you provide may be used to review your enquiry, contact you and understand your property requirements.

Submission of a form is voluntary. However, certain contact information may be required in order to respond effectively to your enquiry.

7. Email, telephone and messaging services

If you contact us by email, telephone, WhatsApp or another messaging service available through the website, we may process the information that you voluntarily provide during that communication.

Third-party communication platforms may process certain information in accordance with their own privacy policies and applicable terms.

8. Cookies

This website may use cookies and similar technologies required for its operation and, where applicable and permitted, for analytics, preferences or marketing purposes.

Cookies may be used to:

• Enable essential website functionality.
• Remember user preferences.
• Improve performance and usability.
• Measure website traffic and usage.
• Protect the website against misuse and spam.

Where required by applicable law, non-essential technologies should only be activated once the appropriate user consent has been obtained.

9. Analytics and marketing technologies

Where used, analytics or measurement technologies may help us understand how visitors interact with the website, improve usability and evaluate website performance.

Marketing or advertising technologies may also be used where appropriate. Where consent is legally required, technologies that are not strictly necessary should not be activated until the appropriate consent has been provided.

Additional information about technologies active on the website may be available through its cookie consent or cookie information system.

10. Service providers and recipients

Personal data may be made available to service providers where this is reasonably necessary for the operation of the website, communication with users or provision of requested services.

Depending on the services involved, recipients may include:

• Website hosting providers.
• Email service providers.
• Website form and security providers.
• IT and technical support providers.
• Analytics providers where applicable.
• Professional advisers involved in a property transaction where appropriate.
• Lawyers, notaries or other professionals whose participation is necessary in connection with a property transaction.
• Public authorities where disclosure is required by applicable law.

11. International data transfers

Some technology providers may process personal data outside the European Economic Area or in countries other than the user’s country of residence.

Where international transfers occur and data protection legislation requires safeguards, appropriate transfer mechanisms should be used.

12. How long we retain personal data

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, including where retention is required for legal, accounting, contractual or security purposes.

• Enquiry information may be retained while the enquiry remains active and for a reasonable follow-up period.
• Client information may be retained for the duration of the professional relationship and any applicable legal retention period.
• Technical and analytics information may be retained according to the configuration of the technologies used and applicable law.

13. Your data protection rights

Depending on the applicable legislation and circumstances, you may have rights including:

• The right to access your personal data.
• The right to correct inaccurate information.
• The right to request deletion of personal data.
• The right to restrict processing.
• The right to object to certain processing.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with the competent data protection supervisory authority.

Requests concerning these rights may be made through the contact channels provided on this website.

14. Voluntary provision of information

Providing personal information is generally voluntary. However, if you do not provide sufficient contact information, we may not be able to respond to your enquiry or provide the requested service.

15. Data security

Appropriate technical and organisational measures are used to reduce the risk of unauthorised access, loss, alteration, disclosure or misuse of personal data.

Access to personal information is limited to persons and service providers who require that information for legitimate operational purposes.

16. Links to external websites

This website may contain links to third-party websites or services. Their privacy practices are outside our control and may differ from this Privacy Policy.

Users should review the privacy information provided by any external website they choose to visit.

17. Changes to this Privacy Policy

This Privacy Policy may be updated when legal requirements, website functionality, service providers or data processing practices change.

The latest version will always be made available on this page.

18. Last updated

Last updated: August 2026.